Hotel Milu Florence

We’ve not long returned from five nights at Hotel Milu, and we genuinely didn’t want to leave. Our stay was exceptional and we would recommend this hotel without hesitation. Our room was bright, modern, and impeccably clean, with tasteful decor. There was a great balance between style and comfort. The bed was very comfortable, the shower spacious with great water pressure, and there was more than enough storage for us both to unpack and settle in. A particularly thoughtful touch was the complimentary soft drinks and snacks which were replenished daily - a welcomed treat after long days exploring the city. The location couldn’t have been better. The train station, the major sights, and countless fantastic restaurants were all just a short walk away. We never once needed a taxi. There was a little square just meters from the hotel and in the evenings musicians would play there, which we could hear from our balcony - it was lovely. One small but standout feature was the bar and lounge area, where a high-quality coffee machine was available to guests 24/7, free of charge. It was such a lovely and convenient perk. Without a doubt, the heart of Hotel Milu is its staff. Every single team member was warm, welcoming, and genuinely eager to help. From the moment we arrived to the moment we checked out, we felt cared for. Coming back to the hotel each day felt like coming home, thanks to the friendly faces always ready to greet us at reception. Hotel Milu made our time in Florence incredibly special, and if we return to Florence we would definitely stay again.

Really loved this hotel. Location is perfect (it’s right in the centre of town), modern rooms with a good layout and comfy beds. There is a lounge area with a roof top balcony on the top floor where they do an amazing breakfast and a cute little bar. And been a small hotel, it doesn’t get crowded. Was good to strike up conversations with other guests to see what their holiday plans were! Service was fantastic, the staff really got to know you, and lots of little things, like the welcome message when we arrived, to booking dinner for us at a nice restaurant when we weren’t sure where to go. Definitely want to stay here again.

Hotel staff are the best! They were happily guiding for restaurants and caffees. The hotel offered free valet parking to the nearby car park (the car park charged money as per their rate) The hotel offered me a free power converter. Room mini bar was free with daily supply. The room had a nespresso machine and a welcome chocolate from venchi. The hotel has a rooftop bar with a free to use coffee machine 24/7. The hotel was like an art exhibition with amazing pieces in the corridors and the staircase. The hotel location is the best with a possibility to reach by car and located in the middle of one of the most important roads in Florence

It was very modern and a great deal of thought had been put into the design. It was spotlessly clean, the young staff were always smiling, cheerful and helpful and nothing was too much trouble. There was an interesting and imaginative choice for breakfast and the state-of-the-art coffee machine, which produced excellent coffee and was available throughout the day, was a great bonus. For us it was the ideal place from which to explore Florence and we plan to return to both the city and the hotel.

The cleaning services were excellent. They provided several extra towels and kept the mini bar stocked! It was wonderful that the mini bar was complimentary. We also loved that someone was available 24 hours per day!